Open Hospitality - Hotel Website Reservation and Management Services

Open Hospitality provides hotels direct connection to website reservation services. This is done by linking the processes of website design and management, search engine optimisation, email marketing, website booking engines and online revenue conversion strategies into one broad service.

The resulting proprietary solution, is an easy to use dashboard for improved hotel management, tracking and reporting.

INTERNATIONAL HOTEL WEBSITE MANAGEMENT

Open’s ongoing aim is to provide a combined all-inclusive service to individual hotels, as well as modular services for large groups and chains in the areas detailed.

Open has offices in London, UK, Times Square New York City, Ft. Lauderdale, Florida, Phoenix Arizona and in Los Angeles California, and works with a selection of the finest hotels and groups.

These include Benchmark Hospitality, Noble House Hotels, Rock Resorts, West Gate Hotels, Strand Palace Hotel London, Blakes Hotel London, Helmsley Hotels New York and HK hotels.

Built by hoteliers for hoteliers, Open is strategically partnered with hospitality companies such as Pegasus Solutions and Leonardo.

WEBSITE RESERVATION SERVICES

• Straightforward three step booking engine process
• Fully customisable user experience and intuitive design
• Multi-language booking engine
• Dynamic packaging capabilities
• Currency conversion
• Wizard technology for easy rate and inventory updates
• Integrated room pictures and descriptions
• Encrypted and secure for safe transactions

Open's services include commendable website design and management services. With our in house award winning hotel web designers behind us, we have confidence in our ability to create productive websites that serve our customers perfectly.

With a proprietary web 2.0 dashboard for website and content management, the ongoing maintenance and regular update of content will be professionally handled.

Open operates in-house web hosting on state-of-the-art servers and a co-location facility. Management and support are readily available for every customer, and email set up is offered. Open also provides Google analytic reporting and tracking

INTERACTIVE MARKETING

• Email campaign and content management
• Search engine optimisation in multiple languages
• Dynamic e-brochures and directories
• Language translations
• Design and implementation of fact page
• Multi language pay-per-click management
• Google certified marketing individuals

PROACTIVE ACCOUNT MANAGEMENT

• Dedicated virtual staff member
• Hotel trained and web certified
• Local offices with account manager in time zone
• Facilitate the design, build and implementation of packages and promotions
• Analytical reporting, research and follow up
• Manage best practices
• Process oriented in delivering results

Open has recently launched a new service, ‘Open Interactive’ (OI). OI will focus attentions on large hotel chains and luxury four and five star hotels.

Open is exhibiting at the World Travel Market (WTM) from 12th – 15th November 2007 at Excel in London.