Xn Hotel Systems - Global Technology Business Solutions for the Hospitality Industry

Leading the technology sector with their latest innovations in hotel management solutions, Xn Hotel Systems offer customer focussed applications available on the iPad and guests' mobile technology delivering cutting-edge customer service whilst providing full functionality for the hotel management team.

Xn Hotel Systems is a global technology provider specialising in the delivery and support of innovative and scalable business solutions for the hospitality industry. Delivering service through technology is its strategic focus.

Hospitality suites and services

Its market-leading products and client-focused services provide hoteliers globally proven technology alternatives at substantially lower costs of ownership. The systems and services can be implemented either as component parts of an overall business solution, or as a total solution portfolio, comprising a property management solution (protel), central reservation solution (Xn globalRES), point-of-sale solution (dotPOS) and membership / loyalty management solution (LeisurePoint).

Property management system for hotels

protel is a fully-featured property management system (PMS) for independent hotels, national and multinational groups of hotels and apartment hotels. With an installed base of over 6,000 hotels in 62 countries, protel is completely scalable to accommodate the requirements of hotels ranging from ten to 800 bedrooms and includes:

• protel single property edition (SPE)
• protel fully centralised, multi-property edition for groups (MPE)
• protel conference and banqueting
• protel sales and marketing
• protel extensions and apps now available to enhance your guests’ customer experience and streamline your operation including
• protel for the iPad. Cutting-edge guest service on the move
• protel voyager. Your guests can view, amend and update their reservation and profile details, receive messages, set wake up calls and newspaper requests on their mobile device before they arrive at the front desk
• protel cockpit. Hotel managers can interact with their guests and connect to protel throughout the hotel using their mobile device

Electronic channel distribution

Xn globalRES is an electronic channel distribution solution. This renowned solution seamlessly integrates with the functionality rich protel PMS to offer a flexible solution that meets all distribution and hotel management needs.

Xn globalRES includes next generation seamless connectivity to all four global distribution systems (GDS) via the Pegasus distribution switch, connectivity options to internet distribution system (IDS) channels and a fully customisable, private label web booking system (WBS).

Point-of-sale system

Xn dotPOS is a comprehensive, touch-screen point-of-sale (POS) system designed to simplify the management of food and beverage operations in all aspects of the hospitality industry. The solution is proven globally in both independent and group environments.

Xn dotPOS offers a host of additional modules and integration options for complete scalability, including stock control, membership, loyalty, PMS and chip and pin.

Customer loyalty, subscription & membership and Marketing management solution

LeisurePoint is a complete marketing, customer loyalty, subscription and membership management solution. The system also provides a full accounts receivable module with receipt processing.

Using Xn Hotel Systems process expertise in the end-to-end guest journey, from initial enquiry through to post departure, LeisurePoint provides the ability to blend bookings, loyalty and guest marketing to drive higher guest return rates at higher average daily rates. This is achieved through seamless integration with protel, Xn globalRES and Xn dotPOS, as well as leading third-party systems.

Procurement and inventory

Procure.net is a complete and adaptable on-demand procurement and inventory solution intended for medium to large businesses, including full data replication to a centralised head office. Procure.net delivers optimised solutions for purchasing, inventory management, transfers, requisitions, forecasting, recipes, menu engineering, production management and F&B control.