
Accor, the world's fourth largest hotel group, was on the hospitality front line during the economic crisis. However, in April the company beat expectations by posting a 3.1% rise in first-quarter sales. Gilles Pélisson, who took over the group from his uncle and Accor co-founder Gerard Pélisson, tells Christopher Kanal about the changes he has implemented and the positive effects they are having on the hotel group