Business Management

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A Risk Worth Taking

EHMA president Johanna Fragano raises a crucial question in the quest for business success; whether to continue along well-trodden paths or use the financial crisis as a catalyst for change.


 
Raise the Game
With the hotel industry facing the toughest market conditions in years, some operators are unveiling new strategies in...


 
Smart Prices
Optimising yield is a must in a tough financial climate.


 
Branch Out
Significant numbers of luxury brands are moving into Europe but, with 2009 shaping up to be a difficult year, how will...


 
By Mutual Agreement
Roeland Vos, Joanne Owen and Gerald Lawless discuss what the economic slowdown means for operating contracts.


CEO Summit
We gather six of the world's leading hoteliers to discuss how the economic crisis has hit the industry, the challenges...


A Family Affair
As analysts, economists and politicians continue to argue over just how bad things might get in 2009, surely everyone...


Time to Adjust
2009 will be a year of recalibration in global hotel asset development, but where are the opportunities and who are the...


The Assembly Line
The 36th EHMA General Assembly was held in Seville from 12-15 February 2009.


Taking Up Residence
Growing numbers of big-name hotel brands are opening managed residences alongside their traditional offering, but what...


Planet or Profit?
The need for a dedicated attitude to environmental sustainability may be stronger than ever but the drive to keep costs...


Crunch Time
Although the hotel industry has recently seen record levels of investment, the credit crisis is making a significant...


Sense and Sustainability
In the last few years, the need for businesses to demonstrate commitment to the environment has leapt up the priority...


A New Lease
The last few years have seen budget and mid-range hotel groups use the European franchise model to propel growth.


Bold Moves
A successful hotel group must continually expand its portfolio while riding the unpredictable currents of global...


An Uncertain Future
It has been a relatively calm and uniformly healthy few years for the European hospitality industry.


Purchasing Power
What makes Thomas Barrack, CEO of Colony Capital and owner of the Raffles chain, stand out from the rest?


What's in a Name?
When a company is rebranded, it usually means plenty of changes ahead.


Fire Escape
New fire safety regulations have been introduced in England and Wales, as the EU also revises its recommendations.


Age Before Modernism
Refurbishment does not always involve redesigns in contemporary styles.


A New Green Agenda
It is becoming clear that running an efficient hotel and protecting the environment go hand in hand.


Timeshare Cleans Up its Act
Today timeshare is winning holidaymakers over with excellent service, value for money and flexibility.


Branded for Success
Two years ago Starwood realised that its guests were unable to give a clear definition of their experience.


Satisfaction Guaranteed
Customer satisfaction is important to hotel management development, but a representative sample needs to be collected.


Why Are Hotel Proprietors Like Ostriches?
Effective marketing strategies are a good way of increasing the revenue of a hotel or hospitality business.


How Secure is Your Hotel?
Bugging in hotel conference rooms can pose a threat to the security of important information.


Guiding Stars
Are stars useful any more in a world where guests discuss hotels on websites?


King of the Castle
The Badrutt’s Palace Hotel in St Moritz resembles a castle out of a fairytale.


East-West Dialogue
The Chinese outbound market could help the long-term fortunes of the European travel industry.


The Blame Game
UK hoteliers are crying foul as they are targeted by more and more fraudulent compensation claims.


Slipping Through the Net
Ten years ago, the hotel industry floundered in the face of the internet revolution.


Hard-Fought Campaigns
Mark Twain once wrote: 'All saints can do miracles, but few of them can keep a hotel’.


Battle of the Soaps
With the fashion world competing to provide bathroom toiletries, the market is getting tougher.


Talking Ahead
What does the global economic crisis mean for the hotel industry in the next 12 months?





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