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Latest Business Management Update

European Hospitality Awards 2011: The winners 14 November, 2011 Europe's hospitality elite gathered in London to celebrate the second edition of the European Hospitality Awards. Elisabeth Fischer profiles some of the dazzling winners of the... > read more

Branding's halo effect 25 August, 2011 In an increasingly competitive market, operators are using the reputation of an established brand to launch a new one. The aim is to become golden by association, say Phil McAveety of...

A sixth sense for sustainable profits 25 August, 2011 Hospitality businesses are employing environmentally friendly initiatives in order to earn eco credentials. But these not at the expense of guests' comfort or indulgence. Six Senses chairman...

Rising tide of hotel investment 25 August, 2011 With the economic recovery underway, occupancy and transactions are slowly increasing within the European hotel sector. Andrea Ashfield talks to Mark Wynne Smith of Jones Lang LaSalle Hotels...

The Middle Eastern hotel market: trouble in paradise? 18 August, 2011 Despite recent unrest, the Middle East has grown into a major destination for travellers and investors alike. Chris Lo looks at the region's hotel prospects and investigates the secrets of...

Hotel Brandjacking: Online Marketing Pitfalls 08 July, 2011 A new report by MarkMonitor has shone a spotlight on the hijacking of hotel brands to boost online traffic. Chris Lo talks to MarkMonitor vice president Charlie Abrahams about the ways in...

Hospitality on the Go: Hotel Apps 20 June, 2011 The dawn of the app means that hotels are now competing for customers' attention no matter where they are. Chris Lo rounds up some of the best mobile phone apps the hotel market has to...

Online Reviews: Open Season for the Hotel Industry? 25 March, 2011 Online, peer-to-peer review sites like TripAdvisor hold immense sway over the reputations of hotels and resorts. But with many in the industry complaining of malicious or fraudulent reviews,...

The Automatic Hotel 02 December, 2010 Hotel automation systems can improve the experience of guests and streamline the management process. From self-service check-in and reservation to streamlined data management, Chris Lo looks at...

Almost Out of the Woods 26 October, 2010 With transactions in the latter half of 2010 expected to double those of the past six months, it seems hotel investment is well on the road to recovery. Andrea Ashfield talks to Jones...

The Power of Marketing 19 October, 2010 Although many of the world’s busiest tourist destinations are still struggling in the wake of the economic crisis, Peter Bierwirth, president of EHMA, believes that effective marketing can speed...

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