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21st Century Spa

What were once places for pure pampering and luxury have become venues for serious health and lifestyle changes. Jodie McLeod looks at the cutting-edge hotel concepts meeting the demands of a new generation of spa enthusiasts.


At Your Service
No matter how strange or impractical a guest’s request, a good concierge will always deliver the goods. Elizabeth Choppin...


Business & Pleasure
A new generation of conference facilities is keeping hoteliers on their toes in a competitive business market. Rebecca Burgess...


Bathroom Bliss
It’s a rare, jaded and overtired guest who can resist a curious peep into the bathroom on arrival in a new room. This...


Still Waters Run Deep
If you thought hotel spas equal healthy profits, you’d be right, but as Helen Parton discovers, there is no quick fix.


In the Mood
Atmosphere can make or break a hotel. Realising this, some establishments are going to great lengths to make sure guests...


Clean New World
Modern guests are demanding healthier hotel environments. David Stern explores how you can clean up your act.


Reinventing the Spa
The spa revolution of the past decade shows no signs of flagging and guests expect novelty and innovation. Rebecca Burgess...


Ladies First
After decades of catering to men, many luxury hotels are introducing women-specific services. It is hope that this will help...


Working Out What Guests Want
Frequent travellers are increasingly concerned with being able to fit in a workout during their stay. Hotels therefore neglect...


Cultural Revolution
The ability of hotels to accommodate different cultures is vital but challenging. Hotels need to be sensitive not only in...


Variations on a Theme
Themed rooms and love hotels have been popular in Japan for many years. They are now beginning to make their mark on European...


UK Hotels Roll the Dice
The Gambling Act 2005 should be a jackpot winner for the UK hotel industry. Rebecca Burgess looks at the industry’s plans...





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