Shangri-La Hotels and Resorts

Hong Kong-based Shangri-La Hotels and Resorts has installed the MetricStream Audit Management Solution to power its internal audit programme.

The system automates critical audit processes, enhances transparency into audit reporting and tracking, and strengthens collaboration on internal audit activities across geographies, according to MetricStream. The system also helps global hotel and resort operators maintain and uphold business standards by enabling integrated internal audits, facilitates a risk-based audit approach, and offers easy-to-use features.

MetricStream’s audit system can support different types of processes and methodologies for audits, including operational audits, financial audits, IT audits, vendor audits, environmental audits and quality audits.

According to MetricStream, in a single centralised framework, the solution consolidates and unifies various internal audit processes, data and activities from across the enterprise. Ranging from risk assessment, audit planning and scheduling, to field data collection, and a review of audit recommendations and remediation activities, the solution helps streamline the complete internal audit lifecycle. MetricStream also provides briefcase technology for conducting offline audits at remote locations for clients with geographically distributed business operations.

The hospitality industry runs internal audit programmes to ensure that proper policies, procedures and guidelines are followed for a wide range of operations such as accounting and billing, inventory management, promotional activities, vendor management, and theft and fraud prevention.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Shangri-La Hotels and Resorts has a room inventory of over 30,000 and owns and/or manages 72 hotels under the Shangri-La, Kerry and Traders brands.

Caption: The MetricStream audit solution automates critical audit processes and enhances transparency into audit reporting and tracking. Credit: WiNG