Hotel Management International - Summer 2008
Cover Story
No matter how strange or impractical a guest’s request, a good concierge will always deliver the goods.
At Your Service
No matter how strange or impractical a guest’s request, a good concierge will always deliver the goods.
No matter how strange or impractical a guest’s request, a good concierge will always deliver the goods.
Crunch Time
Although the hotel industry has recently seen record levels of investment, the credit crisis is making a significant...
Although the hotel industry has recently seen record levels of investment, the credit crisis is making a significant...
The Insider - Chris Patten
As the final governor of Hong Kong, Lord Chris Patten was afforded a unique insight into the workings of modern China.
As the final governor of Hong Kong, Lord Chris Patten was afforded a unique insight into the workings of modern China.
Destination Middle East
While the US and Europe shivers through the credit crunch, the sun still shines on the Middle East's tourist industry.
While the US and Europe shivers through the credit crunch, the sun still shines on the Middle East's tourist industry.
High Society
St Moritz was the glamorous Alpine setting for the 35th annual meeting of the European Hotel Managers Association.
St Moritz was the glamorous Alpine setting for the 35th annual meeting of the European Hotel Managers Association.
Last Man Standing
At 62, Kurt Ritter is the only remaining industry CEO to rise to the top solely in the hotel business.
At 62, Kurt Ritter is the only remaining industry CEO to rise to the top solely in the hotel business.
A New England
Legendary Mayfair hotel the Connaught has cordially opened its doors after a £70m restoration.
Legendary Mayfair hotel the Connaught has cordially opened its doors after a £70m restoration.
Sense and Sustainability
In the last few years, the need for businesses to demonstrate commitment to the environment has leapt up the priority...
In the last few years, the need for businesses to demonstrate commitment to the environment has leapt up the priority...
In Touch
Guest profiling is a key marketing tool that can be used to improve the services hotels provide to their clients.
Guest profiling is a key marketing tool that can be used to improve the services hotels provide to their clients.
Young Blades
Gone are the days when the hotel’s restaurant was the last place guests would choose to eat.
Gone are the days when the hotel’s restaurant was the last place guests would choose to eat.
