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Hotel Management International June 2011

Cover Story

The player American hospitality pioneer André Balazs is vaunted for his smart, sophisticated and sexy hotels. He tells Christopher Kanal what keeps luxury special and reveals his plans following... > read more
Rising tide of hotel investment With the economic recovery underway, occupancy and transactions are slowly increasing within the European hotel sector. Andrea Ashfield talks to Mark Wynne Smith of Jones Lang LaSalle Hotels...

Branding's halo effect In an increasingly competitive market, operators are using the reputation of an established brand to launch a new one. The aim is to become golden by association, say Phil McAveety of...

Morocco's riad renaissance Recent events in Morocco have shaken Marrakech's thriving hospitality industry. But a number of high-end hotel groups are still planning to open up properties in the city this year....

Hospitality: moving from crisis to new growth How can the hospitality industry turn setbacks to its advantage and transform obstacles into opportunities? This and other hot topics were addressed at the EHMA's 38th annual general meeting in...

Rezidor's loyal following By Olivier Jacquin Loyalty schemes are used to create customer satisfaction and boost business benefits. Olivier Jacquin, senior vice-president of sales, marketing and distribution at Rezidor, talks to...

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A sixth sense for sustainable profits
Hospitality businesses are employing environmentally friendly initiatives in order to earn eco credentials. But these not at the expense of guests' comfort or indulgence. Six Senses chairman...

Are we getting the best of PMS?
The property management system: an essential tool that is functional, user-friendly and always fit for purpose. Or is it? Lausanne Hotel School conducted a focus group and a survey among...

Dinner with the Michelin stars
The Michelin Guide continues to wield great influence over the restaurant scene. But questions are being raised about its place in a post-recessionary, information-rich world. Phin Foster...

Oitavos: uncluttered luxury
The Champalimaud family's vision of a spacious luxury hotel set in stunning sand dunes on makes a bold design statement. Pureza Champalimaud explains to Rebecca Burgess how the...

Philip Treacy's head for interiors
Iconic hat designer Philip Treacy OBE has long been the darling of the fashion elite, royalty, aristocracy and A list. Born in Ireland, he attended the National College of Art and Design in...

Red letter stay at the Pavillon des Lettres
The Pavillon des Lettres has positioned itself as a cultural retreat for anyone who loves art and literature. Looking forward to a poetic departure from the big five-star destination hotels in...

Spas: a hotel's best medicine
Can a hotel really offer services more synonymous with those provided by a hospital clinic? Dr Paulo Malo certainly thinks so. Cass Chapman meets the medical spa pioneer to discuss empire...

The Middle Eastern comeback
As the global hospitality market emerged from the economic crisis last year, the Middle East led the way. Despite the current waves of political instability that are set to rock the region in...