Quadriga, the leading provider of technology solutions to the global hospitality industry, is today previewing the Personal Media Network™, which leverages the company’s current solutions based on its established communications platforms and provides an exciting evolution path to its hotel customers.
The Personal Media Network will revolutionise how guests control and access information and entertainment content, creating new opportunities for the hotel to build guest loyalty and optimise revenue streams.
Enabling hoteliers to deliver a fully unified guest experience across multiple devices – or pieces of glass i.e. the TV, phone, tablet and laptop, the Personal Media Network will integrate multiple applications and functions via a single, easy-to-use application. This will support the hotel in developing a 360° relationship with guests, before, during and after their stay.
At Hitec 2012, Quadriga is demonstrating the technology that will deliver the Personal Media Network, based on flexible building blocks which already exist in its established Sensiq TV platform and its QValet mobile platform.
The Personal Media Network will evolve to integrate these platforms and provide a breadth of content choice that allows guests to manage their stay and be entertained through the device of their choice anytime, anywhere.
The technology being previewed includes access to personal content stored on mobile devices or in the cloud and viewed on the TV. Evolving entertainment content further Quadriga is exploring downloading movies via the TV for play out on personal devices as well as the ability to enjoy pre-recorded TV content on any device.
Additionally, the Personal Media Network will extend to enable guests to conduct real time hotel purchase transactions e.g. spa, in-room dining and shopping, irrespective of their location or the device, through integration with core hotel applications, which will provide hotels with the opportunity to monetise these new capabilities.
Quadriga is evolving these enabling technologies and also integrating technology from specialist partners in order to enable hotel customers to easily progress to a fully unified Personal Media Network™ in the near future.
According to Quadriga‟s CEO Roger Taylor: "In developing the Personal Media Network, we have identified ‘best in class’ partners whose specialist technology can integrate with ours to deliver the overall desired solution to meet the changing needs of our hotel customers and their guests.
"We are delighted to be working with Shodogg, whose revolutionary technology was recognised at this year’s Consumer Electronics Show with the honour of ‘Mobile Excellence Award for Best Delivery Platform’. The Shodogg technology, when combined with Quadriga‟s TV Internet web streaming capability, enables the wireless streaming of content from any web-enabled device including the phone or tablet, to any TV. Importantly, we are building on our established partnership with iRiS Software Systems, the specialist hospitality software applications company to pioneer ways to optimise their mobile platform to deliver a seamless, 360° experience for the guest.
"We are delighted to be in partnership with Quadriga to help deliver the Personal Media Network and to extend an exciting and important consumer application to the hotel environment," said Herb Mitschele CEO of Shodogg. "It is the ultimate personal application that enables guests to make customised choices when it comes to their hotel entertainment options.
"Guest mobile devices are an important extension of the hotel experience, accessing and controlling content and completing bookings and reservations," said Jason Jefferys, CEO of iRiS Software Systems. "This is key to Quadriga’s Personal Media Network and a unified guest experience across all devices – and the cornerstone of our partnership."
Quadriga is already discussing with customers how they will be able to evolve current solutions to deliver a fully unified and integrated Personal Media Network to its guests over the coming months.