The Hilton Garden Inn Rome Claridge hotel has selected Quadriga’s Sensiq Edition guest communications solution, enabling the hotel to better communicate with its guests and to offer a superb choice of in-room guest entertainment via the TV. Additionally, with Sensiq Edition the hotel will also offer a superior, flexible guest Internet service, with Wi-Fi throughout the property and the latest tiered bandwidth services. This will enable guests to benefit from ‘anywhere, anytime’ reliable internet connectivity and also enjoy combined internet and entertainment services at a single special offer price due to all services being delivered via the same coax network.
According to Fabrizio Roscioli, general manager of the Hilton Garden Inn Rome Claridge, "We have enjoyed a good relationship with Quadriga over the past seven years and we are very pleased to be continuing that by upgrading our current platform with the new Sensiq Edition solution. It was important for us to find a new solution which not only provided a superb range of guest entertainment options, but one that could enable us to offer a flexible guest internet wired and Wi-Fi service, critical for our business today, including options such as easy guest authentication to reduce the reception workload. The solution from Quadriga enables us to meet all guest internet needs, whilst managing our bandwidth effectively to ensure a quality service for all."
Roger Taylor, CEO at Quadriga, explains: "We are constantly working to evolve Sensiq to meet the changing needs of hotels and their guests and believe that Sensiq Edition will provide exactly the right solution to respond to the hotel’s increasingly tech savvy guest as well as to deliver a superb guest experience. Additionally, with the ability to communicate directly to guests, tailored promotional content related to the hotel and its services, Sensiq will enable the hotel to drive new revenue opportunities."
He concludes "Quadriga’s extensive experience in delivering internet solutions, as well as our range of network consultancy and delivery services, will ensure that the Hilton Garden Inn Rome Claridge is well placed to address the growing hotel internet challenge."