• Creating First Impressions

    Lighting could fall down hoteliers’ lists of priorities in the face of serious modern threats. Taking this view would be short sighted, writes Ruth Allen.

  • Dublin Keeps Pace with Demand

    Dublin’s economy is booming and numbers of overseas visitors continue to rise. But can hotel performance follow suit? Deloitte’s Sarah Duignan reports.

  • From Talk to Action

    Diana Bentley talks to Ricci Obertelli, global development director of the Dorchester Group. He tells her about his rise from humble beginnings as a languages student to working at one...

  • Does the Hotel Telephone Have a Future?

    While the costs of running a telephone system remain constant, revenues get smaller and smaller. It’s every controller’s nightmare. That old telephone switch needs to be replaced soon, an enormous...

  • Poland Positioned for Growth

    Poland’s hotel industry is facing a number of obstacles and opportunities in its long-term future. Karen Smith, Poi Cheng Lai and Riikka Moreau of HVS International analyse the market.

  • The Price of Quality

    Salary levels are crucial to attracting and retaining top talent, but what is a fair wage? HVS Executive Search’s Chris Mumford has the answers.

  • UK Hotels Roll the Dice

    The Gambling Act 2005 should be a jackpot winner for the UK hotel industry. Rebecca Burgess looks at the industry’s plans to cash in on the prospect of 24-hour access...

  • Appealing to the Senses

    Designer hotels are a must and Berlin has finally found its own iconic development with the Hotel Q! Kerstin Zumstein is impressed by its avant-garde interior designed by architects Graft.

  • Vintage Hospitality

    Wine drinkers today are no longer satisfied with a warm glass of house white from their hotel bar. Rebecca Burgess looks at how the knowledge of sommeliers, top-quality produce and...

  • Bathroom Makeover

    Diana Bentley explores the many different styles of the modern hotel bathroom. The range of colours, textures and accessories available today gives the bathroom designer a wider palette and more...


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