wi-Q Technologies, a provider of mobile ordering in the hospitality sector, has partnered with Cambridge-based Fetch.AI, an adaptive, self-organising ‘smart ledger’.

This partnership will see wi-Q Technologies become a hospitality technology company with its own, ‘Autonomous Economic Agent (AEA)’ operating within Fetch’s digital gamut.

The AEA will feed personalised recommendations or predict to the end traveller or venue through its customisable mobile ordering and experience platforms, wi-Q and Mi-Room.

Guests on arriving at a hotel will be presented with personalised recommendations for ancillary services via their mobile. The recommendations would not just be based on their own personal preferences but also on the wider trend in the world.

The autonomous agent might upsell a late check-out based on the amount of alcohol ordered by the guest the previous day. Further, this agent would be able to integrate contextual understanding from the wider Fetch.AI system, which would ultimately enable advanced uses of the technology possible.

wi-Q Technologies founder and managing director Graham Cornhill said: “Driven by demands from both consumers and the industry, hospitality technology is evolving at an incredible pace. wi-Q was founded with a mission to future-proof the industry by delivering next-generation technology that is accessible, scalable and affordable.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

“The capability and usability that the partnership with Fetch will deliver is incredible and will give any hospitality venue a valuable competitive advantage that we couldn’t have imagined even two years ago. This is a game-changer for the industry, and we expect demand to be high.”

Along with an AEA working, wi-Q Technologies’ platforms, wi-Q and Mi-Room will be able to improve revenues by intelligently recommending products depending on a host of variables such as the temperature or time of day. It will also boost operational efficiencies through real-time models that forecast consumer demand to bolster stock and staff management.

Fetch.AI co-founder and CTO Toby Simpson said: “At Fetch we offer a completely new means to deliver practical AI that makes an impact today. Why should it be that only the giant internet companies are able to develop algorithms based on their proprietary data silos?

“With Fetch we provide an alternative model that puts the power back in the hands of the asset-owning businesses, whether they’re hotels, airlines, taxi companies or indeed any other. Our unique ‘Smart Ledger’ provides a decentralised means of deploying AI algorithms via Agents that act and transact autonomously.”