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Alibaba’s A.I. Labs launches robot for hospitality sector
Alibaba A.I. Labs, the department leading AI product development at Alibaba, has launched service robots for the hospitality sector.
Japan’s Henn na Hotel provides weird check-in experience with robot dinosaur staff
Japan's Henn na Hotel claims to offer weird check-in experience to customers with robot dinosaur staff that can not only gesticulate with their long arms but also utter little phrases.
wi-Q Technologies teams up with Fetch.AI to launch AI-powered predictions
wi-Q Technologies, a provider of mobile ordering in the hospitality sector, has partnered with Cambridge-based Fetch.AI, an adaptive, self-organising 'smart ledger'.
Marriott and Alibaba JV to introduce facial recognition check-in at two hotels in China
The joint venture of Alibaba Group and Marriott International has announced the hotel chain’s facial recognition check-in pilot with Fliggy, Alibaba’s travel service platform.
SoftBank invests in hotel technology service provider Handy Japan
Japan-based technology firm SoftBank has invested in Handy Japan, a mobile device service provider for hotel guests that offers information on popular tourist destinations and internet access.
Alexa for Hospitality to help hotels offer new guest experiences
Amazon has announced its new product, Alexa for Hospitality, which will help hotels, vacation rentals, and other hospitality locations to deliver a new experience of voice assistance to their guests.
Cendyn releases eNgage to deliver guest intelligence in real time to hotels
Cendyn, a cloud-based software and services provider of hotel CRM and sales platforms, has released its Cendyn eNgage guest intelligence solution, which features enhanced user interface, reporting, rules engine and personalisation options.
Hotel New Otani Tokyo launches AI chatbot service Bebot
New Otani Hotel has launched artificial intelligence (AI) chatbot service Bebot at Hotel New Otani Tokyo in Japan.
Technology provider Pegasus Solutions agreement renewed with Hoteles Camino Real
Pegasus Solutions has received a renewed agreement to support global distribution services, alternative distribution services, and corporate demand generation services for Hoteles Camino Real, a hotel chain operating luxury hotels and resorts in Mexico.
Virtual Gateway – A Newcomer to the Fusion Platform
Hoist Group’s Fusion Internet platform is a leading hospitality product that provides thousands of hotel customers with fast and secure internet connectivity, flexible portals with complete onboarding options, as well as productivity tools for hoteliers such as the Hotel Dashboard, Conference Tool, and Content Management.