Software solutions vendor Fourth Hospitality has unveiled the top ten technology trends for the hospitality sector, which can help ensure customer satisfaction and smooth business operations.
Fourth advises firms to embrace new applications and programmes in order to boost business and ensure their guests’ happiness.
The ten technologies include CRM and loyalty management programmes, with targeted campaigns and mobile devices for booking and paying.
It suggests firms can also look to energy management to reduce their carbon footprint and nutritional management to provide guests with detailed information about ingredients.
Adhering to time and attendance will also help businesses to run efficiently, while predicting future trends through demand forecasting and business intelligence will help meet upcoming demands.