Hackers Access Best Western Booking System

25th August 2008 (Last Updated August 25th, 2008 18:30)

An investigation is under ay at the Best Western hotel chain after its online booking system was accessed by hackers. The group was targeted last week by hackers who breached IT defences and accessed the chain's booking system. Details on how to access the site were sold and the d

An investigation is under ay at the Best Western hotel chain after its online booking system was accessed by hackers.

The group was targeted last week by hackers who breached IT defences and accessed the chain’s booking system.

Details on how to access the site were sold and the data of thousands of customers who had stayed at Best Western hotels in Europe last year have been accessed, according to an investigation by the Sunday Herald newspaper.

Speaking to Press Association, Best Western GB’s head of marketing, Tim Wade said it was “unlikely” that whoever was responsible got hold of the details of “every booking at every hotel” in Europe.

He told the agency that the chain is “in the process of working with credit card partners to ensure that all relevant procedural standards are met and that the interests of guests are protected”.

Best Western International is the world’s largest hotel brand, with more than 4,000 hotels in 80 countries.

By staff writer