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March 13, 2008

Guest Database Attracts Thousands of Hotels

A database that allows hotel managers to research guests for a history of fraud and misconduct has attracted over 7,800 properties in its first month of operation. HotelSafeGuard.com, which launched earlier this year, was initiated in response to increasing losses and the need to

By cms admin

A database that allows hotel managers to research guests for a history of fraud and misconduct has attracted over 7,800 properties in its first month of operation.

HotelSafeGuard.com, which launched earlier this year, was initiated in response to increasing losses and the need to detect patterns of fraudulent behaviour and misconduct of hotel guests.

Hotels file a report on a guest involved in misconduct or fraud, which is verified by the website before being loaded onto the database.

The database allows hoteliers to see what incidents guests been involved in and where, although the name of the hotel that files the report is confidential.

By Elizabeth Clifford-Marsh

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