Staff Retention Increasingly Important in Middle East – Report

1st May 2008 (Last Updated May 1st, 2008 10:42)

Staff retention in the Middle East is an increasing problem for the hotel industry, with a recent survey showing only ten percent of employees expecting to seek career opportunities with their current employer. The report by recruitment website Catererglobal.com says an additiona

Staff retention in the Middle East is an increasing problem for the hotel industry, with a recent survey showing only ten percent of employees expecting to seek career opportunities with their current employer.

The report by recruitment website Catererglobal.com says an additional ten percent say they would consider a move within the hotel group they currently work for.

The report surveyed over 3,000 hospitality professionals across the region.

Catererglobal.com sales manager Peter Willis says growth in the region has exacerbated an existing skills shortage.

“The challenge is to match growth with talent so service levels are maintained. At the same time keeping that talent within the hospitality industry via training and career progression opportunities is essential,” he says.

“Naturally the working environment and salaries are key hooks to attract new talent to the region.

“Hotels must look at what they offer candidates in terms of salary, benefits, and accommodation in an increasingly competitive landscape.”

By Elizabeth Clifford-Marsh