TTI Technologies International has launched a software system that imports text and images from passports and driver’s licenses directly to a hotel’s Windows-based property-management system (PMS).
TTI says the ID/PassportScan System will benefit hotels interested in protecting themselves from false chargeback claims and erroneous personal identification provided by guests at check-in.
The document scanner enables the hotel to instantly capture the guest’s photo, name, address, date of birth and nationality, while providing proof that the guest actually stayed at the hotel, TTI says.
TTI President Steve Blidner says the Optical Character Recognition technology used by the system works in tandem with DynamicFormFill technology to automatically and transparently disperse data in to the appropriate fields in the hotel’s PMS.
“This is a great way to streamline the data-entry process at check-in process and avoid the need for front-desk staff to photocopy and archive passports or other personal documents.
“This tool also removes the risk of human error in the data entry process while simultaneously perfecting list solicitation,” he says.
By Elizabeth Clifford-Marsh