China plans to introduce more stringent methods of evaluating a star-rated hotel’s qualifications and strip poorly maintained hotels of their rankings.
The move is seen as a bid to protect the image of the country’s 15,000 star-rated hotels.
National Tourism Administration of China deputy head Du Jiang said that anonymous customers’ opinions will be considered with those of industry experts during the hotel evaluation.
Under the new rules all star-rated hotels will be subject to quality check-ups every three years instead of the current five-year period.
Chinese authorities hope the new system will emphasise the importance of good service, according to China Daily.