Hyatt Hotels is set to implement new technology from Roomlinx to transform its standard in-room television into an interactive entertainment centre and virtual concierge at its full-service properties across the US, Canada and the Caribbean.
The new technology will give guests access to interactive entertainment, hotel services, local information and other features, depending on location.
The upgrade will also allow the hotels to welcome their guests with a personalised greeting.
Guests can use the service to browse the internet to visit Facebook, Netflix, YouTube and other websites, as well as manage and print documents, spreadsheets and presentations, and make room service orders and housekeeping requests.
Hyatt said the service can be used by meeting and group planners to send customised messages, information and updates directly to the guest room.
The systems have already been installed in all guestrooms at Hyatt Regency New Orleans, Andaz 5th Avenue in New York, and most recently at Hyatt Regency Denver Tech Center.
Hyatt plans to install the technology in up to 60,000 guestrooms across its North America properties over the next two years.
Image: The technology will allow guests to have access to a range of offerings that include interactive entertainment, hotel services and local information. Photo: Business Wire