Deep Blue Hotel & Hot Springs in Australia has deployed a suite of Agilysys hospitality systems across its property, with the technology now in operation.
The resort selected Agilysys to consolidate guest and operational data and to coordinate services spanning accommodation, dining, hot springs sessions and organised activities.
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The implementation connects guest profiles and aligns workflows across departments.
Agilysys Versa serves as the cloud-based property management system (PMS) handling reservations, guest profiles and arrivals at the resort.
InfoGenesis POS brings together food and beverage ordering, kitchen workflows and guest charging, increasing the property’s operational efficiency and enabling quicker service and accurate billing across dining outlets.
Agilysys Book provides online booking and management of services and experiences while Agilysys Reserve handles reservations for hot springs sessions, tours and scheduled activities.
For wellness operations, Agilysys Spa manages treatment scheduling, therapist allocation and gift voucher redemption.
The property uses Agilysys Gift Cards to administer gift card sales and redemption across the resort.
Agilysys Digital Marketing draws on integrated guest data for targeted communications.
In food and beverage operations, Agilysys Eatec oversees purchasing and inventory control, aiding cost management and operational visibility.
Deep Blue Hotel & Hot Springs owner Gene Seabrook said: “Thanks to the seamless integration of various Agilysys technology solutions, including the powerful Agilysys Spa module, we have made great strides forward towards unifying our guest experience – from activities and bookings through Reserve to group-wide gift card redemption – allowing our team to focus entirely on nurturing the customer journey.”
The combined systems establish a single operational framework intended to improve coordination of guest services and support future technology initiatives at the resort.
In February 2026, Rudding Park, a hotel, spa and golf resort in Harrogate, UK, selected Agilysys software to update guest journeys and streamline operations.
