AI-driven digital concierge service specialist Metaguest.AI has expanded its US footprint with the addition of 30 new hotel partners to its portfolio in Florida.
These 30 new hotel partners are a mix of premier, choice, luxury and boutique properties.
Located in Florida’s Fort Lauderdale and West Palm Beach regions, the new partnerships will provide guests with AI-curated recommendations for local attractions, dining, and available entertainment options.
The addition of these new hotel partners signifies the increasing adoption of AI services in hotel operations.
With the latest addition, the company has further strengthened its position in Florida’s hospitality sector, with its portfolio now including a total of 60 properties, aligning with the company’s broader vision to improve travel experiences in the region.
This expansion in Florida particularly builds on the company's recently formed hotel partnerships in Miami.
Metaguest.AI CEO Tony Comparelli said: “Our rapid growth in Florida with new partnerships in Fort Lauderdale and West Palm Beach is demonstrating the significant value hotel operators are finding in our products.
“The adoption of our AI platform aligns with the needs of hotel operators to transform the guest experience and drive guest satisfaction and revenue.”
Metaguest.AI's offers various solutions to offer a personalised guest experience and its flagship platform is designed to enhance all aspects of the guest journey.
Some of the additional features of the platform include real-time service management, personalised in-room controls, mobile check-out, on-property e-commerce featuring electronic payments support, and virtual personal concierge services.
Hotel guests can also benefit from the convenience of engaging with the digital concierge in over 16 languages, across any connected device, without the requirement of app downloads or website visits.
Metaguest.AI said that all of its platforms can be adopted by resorts, hotels, and short-term rental property owners to offer a bespoke guest experience and enhance overall operational efficiency.
