Sangoma Technologies has announced a strategic partnership with VTech Hospitality to deliver a seamless integrated guest experience solution for hotels and resorts.

This collaboration enhances Sangoma's unified communications (UC) platform, making it compatible with VTech's hospitality phones.

The bundled solution aims to improve hotel communications, guest experiences, and technology management from the front desk to guest rooms.

VTech Hospitality sales vice-president Chad M Collins commented: “We’re excited to work with Sangoma to bring even more value to hotels.

“Our hospitality phones are trusted around the world, and when paired with Sangoma’s communication platform, they become part of a modern guest experience.”

Sangoma’s UC platform integrated with VTech’s hospitality phones will enable staff to manage wake-up calls, voicemail, room status updates, and internal messaging.

Sangoma CEO Charles Salameh stated: “This partnership aligns perfectly with our vertical strategy of delivering purpose-built solutions for priority industries.

“Together with VTech, we’re providing hotels with a fully integrated platform that enhances the guest experience and simplifies IT operations. It’s a meaningful step in deepening our presence in a high-impact vertical.”

The collaboration will ensure that VTech’s hospitality phones are ready to work with Sangoma’s UC platform, facilitating quick and easy setup.

Site survivability will feature communication during outages, while functionalities such as voicemail to email, call routing, and auto attendants will enhance the guest service.

The integrated hospitality communication solution is now accessible throughout North America via the partner networks of both companies.