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February 3, 2021

Staypineapple selects Angie’s in-room assistants to enhance services

Staypineapple, an Artful Hotel in New York, has selected Angie Hospitality’s in-room virtual assistants to offer comfortable, contactless experience for guests and their pets.

Staypineapple, an Artful Hotel in New York, has selected Angie Hospitality’s in-room virtual assistants to offer comfortable, contactless experience for guests and their pets.

Angie provides voice-activated and contactless technology solutions for hotels and provides voice and touchscreen capabilities in their purpose-built solutions for the hotel environment.

It also provides a 24-hour interactive guest room assistance, mobile app, casting, and PBX solutions for hoteliers.

Angie’s in-room assistants provide guests with access to information, services, amenities, and allow them to quickly become comfortable in their room, hotel and city.

Staypineapple has opted the new solution to boost confidence and provide personalised, private and safe stay for guests.

Staypineapple chief information officer David Thomson said: “Prior to Covid, our guests chose us for our unique and memorable hotel experiences, and we want them to continue making those connections with added confidence while travelling.

“With the help of Angie, we are able to provide our high level of service and fulfill requests while offering a safe and true Staypineapple experience when staying at our property.”

During Covid-19, the hotel has shifted to address the pandemic concerns of the guests by implementing safety protocols and adopted new technology without disrupting its personalised service.

Angie’s custom-built platform allows travellers to order things to the room without any physical contact or calling the front desk.

Angie Hospitality senior vice-president Chris Connar said: “Guests have already shared that the hotel has gone ‘above and beyond’ with sanitizing and safety protocols, and the special care given to all guests through this initiative is a huge testament to the goals of this hotel.

“Angie’s in-room assistants offer smart hotel functionality to complement staff and provide a high-touch guest stay without the actual touch.”

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