The module streamlines operations and enhances guest satisfaction by consolidating communications and key property management features. Credit: Edvard Nalbantjan / Shutterstock.

Unified communications solutions provider Yeastar has introduced an innovative hotel management module within its P-Series phone system.

Designed specifically for small to medium-sized hotels, the module aims to consolidate hospitality communications with essential property management features, thereby streamlining daily operations and improving guest satisfaction.

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Hotel staff can now easily manage a variety of tasks such as room assignments, guest check-ins and check-outs, housekeeping, wake-up calls, room transfers, billing services, and more.

Additionally, the module includes back-office features like custom room status, class of service, guest stay history, call accounting, and branded invoices, all designed to further optimise hotel workflows.

For smaller hotels, this PBX-inbuilt hotel management solution presents a cost-effective alternative to traditional property management systems, simplifying complex operations and reducing the need for multiple platforms.

The system includes features such as PBX, call centre, live chat, SMS, omnichannel messaging, Linkus UC Clients, and more.

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It offers a PBX-inbuilt hotel management module for efficient hotel management, supports a wide range of PMS integrations such as Oracle Hospitality Opera, and provides auto-provisioning for over 400 popular hotel phone models.

The company highlighted that the module’s seamless deployment and compatibility make it ideal for various hotel setups.

Yeastar global sales head Arya Zhou said: “The addition of the hotel management module to our P-Series phone system underscores Yeastar’s commitment to delivering value-added hotel communications solutions.

“As hotels seek to enhance their operational efficiency and guest experience, our all-in-one solution offers the tools they need to succeed in a competitive market.”

In September 2024, Talsey AI and Visual Matrix similarly partnered to enhance guest communication at hotels by integrating smart chat technology into hotel operations.

The platform aims to improve guest satisfaction and streamline workflows by facilitating effective communication between hotels and their guests.