Canary Technologies has launched the F&B Mobile Ordering solution designed to improve operations and help hotels increase revenue.

The tool allows guests to order food and beverage (F&B) directly from their own devices, enabling real-time updates for menus, hours, and item availability, as well as customisable add-ons to boost average order value.

Properties using the solution have reported up to 30% more F&B revenue, attributed to larger order sizes and higher order volume.

It is part of Canary’s guest engagement platform, which consolidates guest touchpoints, allowing access to digital menus through links, QR codes, or the Digital Compendium, a mobile hub for property information.

When guests inquire about dining options via text message, Canary AI shares mobile ordering options and digital menus automatically, which helps automate workflows and convert guest interactions into potential sales.

The solution has been in beta testing for six months, reportedly driving additional F&B revenue for partner properties while streamlining guest ordering processes.

It integrates directly with leading hotel point of sale systems and property management systems for a seamless experience from menu browsing to order fulfilment.

Canary claims that hotels with in-house F&B operations can leverage the system to drive incremental revenue while delivering a modern guest experience.

Its guest management platform digitises guest touchpoints from booking to check-out, simplifying hotel operations and supporting enhanced service delivery.

Canary co-founder and president SJ Sawhney said: “We see hotels losing F&B revenue to food delivery apps because of inefficient paper and pen-based order management. F&B Mobile Ordering gives guests a convenient, fast way to order while helping teams handle higher volume with less effort.”

Earlier this month, Canary Technologies introduced Hospitality AI Agent Studio, a new tool designed for building and deploying AI agents tailored to the hospitality sector.