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Oxsana Hospitality adopts Snapfix for hotel operations management

The hotel teams can document problems by taking photos, delegate tasks immediately, and monitor their status.

Anwesha Pattanaik November 20 2025

UK-headquartered membership organisation Oxsana Hospitality has selected photo-first operations management platform Snapfix for deployment across its network of member hotels.

The agreement introduces a consolidated system for managing maintenance, safety procedures, compliance requirements, and daily operational tasks within these properties.

Snapfix provides a digital interface that allows hotel teams to document issues using photographs, directly assign tasks, and monitor their completion.

The platform enables staff to track ongoing work in real time, offering an alternative to paper-based tracking methods and centralising operational processes in a single online system.

With this implementation, Oxsana Hospitality aims to standardise maintenance protocols and streamline workflow management throughout its portfolio.

Member hotels can now access compliance records and performance updates remotely from any device, facilitating improved operations oversight.

Oxsana Hospitality chairman Al Malik said: “Snapfix stood out for its simplicity and measurable results. Our members needed a tool that works as well on the hotel floor as it does in management offices.

“Snapfix makes it easy for every team member, whether they’re engineers, housekeepers, or managers to contribute to operational excellence. Several of our member hotels are already using Snapfix, and told us that they believe it’s the right operations solution for our member-base.”

The move to Snapfix platform aligns with Oxsana Hospitality’s strategy of supporting its member hotels with technological tools designed to enhance operational processes and maintain consistent service standards.

Snapfix CEO Brett Robbins said: “We’re delighted to partner with Oxsana Hospitality. Our mission has always been to simplify property management and help teams deliver excellence every day.

“By adopting Snapfix, Oxsana’s member hotels are embracing a proven, easy-to-use tool that transforms maintenance and operations into a competitive advantage.”

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