Hospitality company Sonesta International Hotels has chosen cloud hotel property management systems (PMS) provider Stayntouch as its preferred PMS provider.
Stayntouch’s scalable platform was selected after a two-year assessment to support the long-term value for owners within Sonesta's diverse portfolio.
Sonesta has a portfolio of over 1,100 properties and more than 100,000 rooms on three continents.
The partnership aims to leverage Stayntouch's technology to support Sonesta’s accelerated franchise growth and improve operations. The collaboration also includes service-driven, responsive support to ensure streamlined operations and collaboration at scale.
Sonesta enterprise applications vice-president and acting chief information officer Dan Ferrell said: “As we continue to grow our franchised portfolio, we needed a PMS that could match our scale while offering the flexibility and speed today’s hotel owners demand.
“Stayntouch delivers a powerful, cloud-based platform that’s intuitive for hotel teams, quick to deploy, and adaptable across a range of property types and brand standards, making it an ideal fit for our evolving needs.”
With the implementation of Stayntouch's PMS, the hospitality company is set to benefit from a cloud-native platform.
This system is designed to replace outdated legacy systems with scalable technology to ensure continuous uptime.
According to Stayntouch, the PMS also offers rapid onboarding and intuitive training, cutting operational ramp-up time for new properties.
Stayntouch CEO Jacob Messina said: “We are proud to partner with Sonesta as they continue to grow and evolve their franchise portfolio. From day one, it was clear we shared a commitment to empowering hotel teams with technology that’s easy to adopt, flexible to scale, and ready to integrate with the tools they rely on.
“This partnership is about more than just a platform; it’s about building a foundation that supports Sonesta’s long-term vision and operational success.”
Earlier this month, Stayntouch broadened its partnership with TPG Hotels & Resorts, further solidifying its position in the hospitality management sector.
