McDreams hotels roll out AI-powered phone system
Germany-based hotel group McDreams has implemented a guest enquiries and bookings phone system powered entirely by AI named ‘Lisa’. Lisa,…
artificial intelligence
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Short-term rental sector boosts AI usage as hotels lag behind
While the hotel industry falls behind other sectors in adopting AI solutions, property management software provider Hostaway has found that…
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Trinity’s Sam Sugarman on the AI hospitality revolution
Sam Sugarman is senior vice-president of asset management at leading real estate private equity company Trinity Investments. As the hospitality…
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IHG and Google Cloud partner for AI-powered travel planner
IHG Hotels & Resorts and Google Cloud announced an expanded partnership to enhance the IHG One Rewards mobile app with…
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Interview: The evolving role of AI in the hotel booking industry
In an interview with Frank Reeves, Chief Evangelist at SHR Group, we delve into the transformative role of artificial intelligence…
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AI innovation is lagging in travel and tourism sector
Major new reports from industry partners the World Travel and Tourism Council (WTTC) and Microsoft have highlighted the transformative power…
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Hotels embrace hyper-personalisation with AI integration
The guest experience is about to get hyper-personal. For hotels, it’s do or die. Hotels, both grand and boutique, have…
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US travellers plan to use AI for holiday season trips
Travel publisher Matador Network has surveyed 1,200 travellers, finding that 64% of respondents said they have either used AI to…
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Who are the winners in manufacturing’s great digital race?
[caption id="attachment_39115" align="alignnone" width="658"] Robots and AI are now able to carry out a multitude of manufacturing tasks, but there…
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What is in store for FDI post-Covid and beyond?
Covid-19 has demonstrated how vulnerable long and complex supply chains are. With manufacturing sites suddenly being shut down, when disparate…