personalisation
UK hotels struggle with guest retention amid cost of living crisis
Hospitality solutions provider Agilysys released the results of its study on the UK hospitality industry in January 2024. Canvassing the…
Hotels embrace hyper-personalisation with AI integration
The guest experience is about to get hyper-personal. For hotels, it’s do or die. Hotels, both grand and boutique, have…
Interview: Hotel technology set to transform in 2024
The benefits of advancing technology are undeniable for hotel staff and guests alike, and 2024 looks to be a year…
Mondee launches AI travel platform
Travel technology company Mondee has launched personal AI travel assistant Abhi. The technology uses the company’s proprietary AI platform as…
Guest experience platform for hospitality industry launched
Software provider Antamedia has launched Digital Guide, a web app and guest experience platform. Hoteliers can use the software to…