personalisation

Hotel guests willing to pay more for personalisation

Software company Medallia has researched personalisation efforts in the hotel industry. Surveying 1,749 hotel guests in the US, the findings…

Roomza launches personalised boutique licensing model

Roomza has launched Roomza for Hotels, a licensing opportunity that allows hotels to create personalised boutique spaces within their existing…

Vodafone Business demos hotel tech solutions at FiturTechY 2024

Multinational technology communications leader Vodafone Business has demonstrated hotel technology solutions including generative AI [artificial intelligence], REM Data (a solution…

AI innovation is lagging in travel and tourism sector

Major new reports from industry partners the World Travel and Tourism Council (WTTC) and Microsoft have highlighted the transformative power…

UK hotels struggle with guest retention amid cost of living crisis

Hospitality solutions provider Agilysys released the results of its study on the UK hospitality industry in January 2024. Canvassing the…

Hotels embrace hyper-personalisation with AI integration 

The guest experience is about to get hyper-personal. For hotels, it’s do or die. Hotels, both grand and boutique, have…

Interview: Hotel technology set to transform in 2024

The benefits of advancing technology are undeniable for hotel staff and guests alike, and 2024 looks to be a year…

Mondee launches AI travel platform

Travel technology company Mondee has launched personal AI travel assistant Abhi. The technology uses the company’s proprietary AI platform as…

Guest experience platform for hospitality industry launched

Software provider Antamedia has launched Digital Guide, a web app and guest experience platform. Hoteliers can use the software to…