Hospitality technology company Hospitality Solutions has named Mark Hollyhead as chief transformation officer and Courtney Townsend as chief human resources officer.
This strategic move aims to enhance the company’s growth trajectory and talent development, while facilitating new product development and driving customer success.
Go deeper with GlobalData
Discover B2B Marketing That Performs
Combine business intelligence and editorial excellence to reach engaged professionals across 36 leading media platforms.
Hospitality Solutions CEO Teresa Mackintosh said: “This is a formative time for Hospitality Solutions as we position the company for an exciting period of growth and transformation.
“These key leadership appointments represent a strategic investment in people and innovation – two pillars that will shape our path forward. I am confident Mark and Courtney will drive meaningful impact across the organisation, and we’re pleased to have leaders of their calibre and expertise joining us as we work to realise the potential of our leading hospitality technology platform.”
With three decades of global leadership experience, Hollyhead will focus on driving change and innovation, particularly through the use of AI and other technologies in product development and strategic initiatives.
His role is crucial in improving the customer experience and advancing the company’s transformational goals.
US Tariffs are shifting - will you react or anticipate?
Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.
By GlobalDataHollyhead said: “Hospitality Solutions has begun a transformative journey to redefine travel technology and support the operations of hotels and resorts around the world.
“I am excited to join the team at a pivotal moment and look forward to working with our customers to deliver meaningful solutions for this ever-changing environment.”
Townsend will concentrate on keeping HR practices in line with the company’s business objectives and scaling operations to back sustainable growth.
He said: “Hospitality Solutions’ culture empowers teams to think big and work together to develop dynamic solutions to industry challenges.
“I’m thrilled to join Hospitality Solutions to support the growth and continued development of its industry-leading team as we execute on the bold transformation ahead of us.”
Hospitality Solutions serves hotel brands worldwide, providing a SaaS-based platform that streamlines distribution, operations, retailing, and guest experiences.
The platform, which was part of Sabre before being acquired by TPG in July, acts as an integrated system for reservation and guest information, allowing hoteliers to operate with precision.
