Minor Hotels has deployed Oracle OPERA Cloud across its 106 hotels, resorts and branded residences in 59 countries.
The group has also implemented Oracle OPERA Cloud Central to strengthen its central reservations and distribution functions.
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Minor Hotels chief commercial officer Ian Di Tullio said: “At Minor Hotels, digital transformation is about far more than modernising systems.
“It is about building a connected commercial ecosystem that unifies our brands, our data and every guest interaction across the journey.
“Oracle OPERA Cloud provides an important foundation for that vision, enabling us to accelerate innovation, strengthen personalisation, and create more seamless experiences for both our guests and our teams.”
By moving to a cloud-native platform, Minor Hotels aims to establish a centralised, flexible technology base with built-in security features.
The shift removes the need for property-level servers.
Minor Hotels is also standardising its operational data to create a unified view of guests across its portfolio.
The company expects this to support a more consistent experience across brands, including Anantara, Avani, NH Collection, NH Hotels, Tivoli and Oaks.
OPERA Cloud’s modular, open architecture is intended to let Minor Hotels expand digital capabilities in different markets while keeping a common core technology framework.
Oracle’s global presence is expected to support the group’s international operations in areas such as compliance, security and localised support.
Oracle consumer industries senior vice-president Laura Calin said: “Digital is the backbone of modern hospitality.
“With OPERA Cloud, Minor Hotels can move beyond fragmented systems to unify data and workflows, personalise guest experiences, and adapt as expectations evolve, helping to reduce friction so its teams can focus on the human connections that define great hospitality.”
The company plans to continue its OPERA Cloud rollout, with the next phase set to cover hotels in Australia and New Zealand.
In April, Minor Hotels unveiled its plan to introduce a new global data and AI platform by partnering with Deloitte, Google Cloud, OneTrust and Salesforce.
