All articles by Hilary Murphy
Hilary Murphy
Why Review Online
As social media development continues to reflect and enhance everyday offline experiences, professor at Lausanne’s hospitality research centre Hilary Murphy investigates online restaurant reviewing behaviour.
Accommodating Technology
As newer, advanced technologies become available, businesses are confronted with the challenge of assessing their value. Professor Hilary Murphy of the Ecole Hotelière de Lausanne outlines the likely impact on hotels and their guests.