All articles by Hilary Murphy

Hilary Murphy

Why Review Online

As social media development continues to reflect and enhance everyday offline experiences, professor at Lausanne’s hospitality research centre Hilary Murphy investigates online restaurant reviewing behaviour.

Accommodating Technology

As newer, advanced technologies become available, businesses are confronted with the challenge of assessing their value. Professor Hilary Murphy of the Ecole Hotelière de Lausanne outlines the likely impact on hotels and their guests.