Audico is also being considered as a room service solution in hotels. Credit: Hadrian on Shutterstock.com.

US-based payments provider Elavon has teamed up with The Digital Line (TDL) to launch Audico – a voice-activated solution for the hospitality sector.

Audico is a voice-driven service provider leveraging the Amazon Alexa device.

Go deeper with GlobalData

Premium Insights

The gold standard of business intelligence.

Find out more

Related Company Profiles

View all

Elavon claims to be the world’s sole payment provider for the Audico solution in hospitality.

Elavon Merchant Services Europe president Hemlata Narasimhan said: “Virtual assistant technology is the future of hospitality and we’re thrilled to be powering the payments behind Audico.

“This is all about improving the customer experience and a large part of this is seamless payments. We’re pleased to be partnering with Amazon’s approved partner The Digital Line to make this happen.”

See Also:

Claimed to be unique in the UK market, Audico is currently implemented at the Ascot Racecourse in Southeast England, where premium customers can order food and drinks and purchase products from their private boxes leveraging Alexa.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

The audible command is subsequently conveyed to employees as a ‘Card Not Present’ transaction and payment is made with a pre-set account preference, such as a credit card.

Audico is also being considered as a room service solution in hotels and premium hospitality spaces at other venues and stadiums, in addition to providing services in the healthcare industry.

The Digital Line CEO George Vaughan said: “This partnership represents a unique opportunity for two recognised brands to collaborate on initiatives that will revolutionise multiple business verticals, including hospitality, venues and health care, delivering a level of digital transformation not seen before.”