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March 10, 2015

Apple Pay comes to Marriott’s US hotels

Marriott International is set to create complete mobile-powered travel experience for its guests with the introduction of Apple Pay.

Apple Pay

Marriott International is set to create complete mobile-powered travel experience for its guests with the introduction of Apple Pay.

The service will be launched initially in the US and will include brands such as The Ritz-Carlton, EDITION, Renaissance Hotels, and Marriott Hotels.

The mobile payment and digital wallet service by Apple lets users make payments using the iPhone 6, iPhone 6 Plus, Apple Watch-compatible devices, iPad Air 2, and iPad Mini 3.

To use the service, guests simply need to bring their devices near the contactless reader at the front desk during check-in.

The payment information is securely captured when their device responds with a subtle vibration and beep sound.

"Millions of customers already use Marriott Mobile to quickly book a hotel, check-in, or check out. Now, Apple Pay can make it virtually effortless."

Marriott Digital senior vice-president George Corbin said: "Approximately 75% of our guests travel with one or more mobile devices, and it is even higher among 25-35 year olds, a group that will make up a much larger proportion of our guests over the next three years.

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"Millions of customers already use Marriott Mobile to quickly book a hotel, check-in, or check out. Now, Apple Pay can make it virtually effortless."

Once available, Marriott plans to roll out an app for the Apple Watch, with which the Marriott Rewards members will be able to check-in in advance. They can also receive prior notification when their room is ready and checkout at nearly 4,000 hotels globally.

Apple Pay service will be launched starting at the Ritz-Carlton New York, Central Park, the Ritz-Carlton Washington DC, EDITION Miami, JW Marriott Chicago, Renaissance New York Times Square Hotel, San Francisco Marriott Marquis and San Francisco Airport Marriott Waterfront.

Other hotels include New York Marriott Downtown, Courtyard Chicago Downtown/North River, San Jose Marriott, Courtyard Los Angeles LA Live and Residence Inn Los Angeles LA Live.


Image: Marriott will initially roll-out Apple Pay service in the US. Photo: courtesy of Marriott International, Inc.

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