The Hotel Modern New Orleans is to use the Agilysys Guest 360 property management system and the Agilysys InfoGenesis POS solution to streamline its operations and deliver a personalised guest service. The 135-room property is owned and managed by the August Group and opened on 16 December 2011.

August Group managing partner Klaus Ortlieb said the Agilysys InfoGenesis POS system has real-time reporting features and will help the hotel to maximise efficiency in its restaurant and bar. The property management system uses service-oriented architecture (SOA), which provides a flexible platform for hotels of all sizes, as well as multi-property operations.

According to Agilysys, SOA enables the system to be tailored to a hotel’s business processes and allows for tighter integration with other software systems. Its features include an attributes-based inventory engine, an offer and rating system, and Guest Hub, a centralised repository for guest history, itineraries, interests and preferences.

The InfoGenesis POS software solution is designed for multi-unit operations common in hospitality environments, and combines reporting and configuration capabilities in the back office with an easy-to-use touch-screen terminal application. The system’s features include real-time reporting capabilities, packages and prix fixe menus, signature capture, multi-language capability and advanced sorting, and filtering and grouping options. It can also manage any combination of dining, bar service and retail operation.

Agilysys president and CEO Jim Dennedy said the combined power of the Agilysys property management and point-of-sale systems will give The Hotel Modern New Orleans the tools it needs to operate at peak efficiency.

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