
Onyx CenterSource, a B2B payments and business intelligence company for the hospitality sector, has launched its new OnyxInsights platform to offer “advanced” analytics and benchmarking tools for hotels and travel agencies.
The platform supports smarter decision-making, operations streamlining, and revenue optimisation, says the company.
OnyxInsights merges stay and booking data to offer comprehensive actionable intelligence.
Its interactive dashboards feature advanced analytics that improve commission payment processes, increase funded transactions, and elevate commissionable average daily rates (cADR).
Onyx CenterSource CEO Scott Gutz said: “Hospitality professionals are navigating a rapidly changing landscape, from intensifying competition to addressing operational inefficiencies.
“At Onyx CenterSource, we are deeply committed to advancing the travel and hospitality industries through innovative payment and data solutions. OnyxInsights aligns with our vision of delivering tools and insights that enable smarter decisions and position our clients for sustainable, long-term growth.”
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By GlobalDataThe platform offers several key benefits, including data quality diagnostics to pinpoint areas needing improvement in payments and analytics.
ADR analytics for benchmarking daily rate trends, and performance summaries to track KPIs against industry benchmarks.
It provides market share insights for assessing market influence and growth patterns, and future demand forecasts to anticipate market changes.
It also benefits hotels by offering funding analysis, which provides a consolidated view of payment lifecycle performance.
Agencies can utilise potential revenue analysis to understand pending hotel commission payments better.
In North America, early 2024 results indicate that OnyxInsights has reduced payment times by seven days, increased funded transactions by 3%, and achieved an $8 higher cADR for properties.
The platform also offers personalised quarterly analyses from business data specialists to deliver customised recommendations to enhance operations, strengthen partnerships, and improve financial outcomes.