Hospitality technology provider Mews has joined the alliance partner programme of Preferred Hotels & Resorts, making its software suite available to member locations across the Americas and EMEA under preferential pricing terms.
The platform includes PMS, POS, RMS, Housekeeping and Payments.
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Mews combines reservations, payments and guest preferences in one system.
This can reduce manual processes and limit the need for hotel teams to work across multiple systems.
Preferred Hotels & Resorts has a portfolio of more than 650 hotels, resorts, residences and hotel groups in 80 countries.
Preferred Hotels & Resorts vice president Michael Osgood said: “Our members tell us they want to run efficient operations without losing what makes their hotel unique.
“Mews gives them one connected system for the front desk, payments and guest experience. That frees teams to spend less time on manual work and more on the personal touches guests remember.”
The partnership adds Mews to the technology options available to those members.
Mews can be configured to individual property requirements, including guest journeys, rate structures and service models.
More than 15 independent luxury hotels, resorts and residences in the Preferred portfolio already use Mews.
These include Maison Albar – Le Victoria, Hotel des Grands Voyageurs, Hotel 9Confidentiel, Hotel Golf Chateau de Chailly and Castello Dal Pozzo Resort Lago Maggiore.
Mews CEO Matt Welle said:“Many independent hotels are running lean operations, with the owner, the GM and the front desk team as the heart of the brand, so every hour lost to clunky systems is an hour taken away from their guests.
“Mews gives them that time back, so the team can get on with looking after guests. Preferred Hotels & Resorts has built a community around individuality, and its members are some of the most distinctive hotels out there.”
