Hospitality management platform Cloudbeds has announced the worldwide availability of its guest communication platform, Whistle for Cloudbeds.
Whistle for Cloudbeds, which is integrated with the Cloudbeds Platform, enables hospitality properties to boost revenue, enhance guest satisfaction and streamline operations.
It also helps properties offer personalised interactions across the entire guest journey, from discovery to post-stay.
The Cloudbeds platform provides support to lodging businesses in over 150 countries across the world.
Whistle for Cloudbeds aims to enhance guest messaging and communication while simplifying internal workflows, improving staff efficiency by over 50% and doubling the upsell revenue for properties.
It serves as an upsell marketplace in 29 languages and 160 different currencies. Furthermore, the property staff can use the platform in 11 different languages.
How well do you really know your competitors?
Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.
Your download email will arrive shortly
Not ready to buy yet? Download a free sample
We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below formBy GlobalData
It also enables guests to access the guestbook and digital registration card and allows its customers to send and receive guest messages from Booking.com and Airbnb, thereby eliminating the need to log into OTA extranets to track guest communication
Additionally, it enables hotel group owners and operators to oversee guest communications across multiple properties from a single dashboard.
Commenting on Whistle for Cloudbeds, Anthony Gutierrez, general manager of the Pearl, a Cassetta Group property, said: “The ease of access to support from our front desk team and the ability to request any number of things from your phone really takes a lot off of the guests’ plate.
“They don’t have to call or come down to the front desk. It makes it a really seamless experience for them.”