Below you can find all the winners from the 2022 Excellence Awards which celebrate the greatest achievements and innovations in the industry. The programme provides a platform to recognise the people and companies that are driving change.

Our programme is designed to highlight excellence within the sector by looking at a range of corporate activities including deals, business projects and company initiatives, both internal and in the community.

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You will also soon be able to download our full Awards & Rankings Report which includes all of this year’s rankings, as well as the awards winners, shortlists and company profiles.

Business Expansion

Business Expansion is one of our largest categories and looks at the core functions of business operations within the sector.

This consists of any projects that have expanded the company’s footprint in the sector, including: contract wins; launching in new territories; launching new product lines; the acquisition and expansion of facilities and real estate; acquisition of new machinery or other assets; improved logistics; partnerships; and significant staff increases.

IHG Hotels & Resorts wins our Business Expansion award based on the volume of notable hotel openings during the research period with new sites in multiple markets. The company expanded its Intercontinental, Vignette, Crowne Plaza and Holiday Inn brands among others.



Innovation is the category with one of the widest scopes within the Excellence Rankings as it looks at novel new approaches in every area, from the fruits of research and development to novel new business practices. What all the ranked entities have in common is the demonstration of new concepts not just within their own business but in the sector as a whole.

The category includes any projects that demonstrate an innovative approach to the market. The category crosses over with many of our other categories and can include new products, novel product features, new business practices, new marketing and sales strategies and more.

Hilton wins the Innovation award after a number of notable projects that show the evolution of the hotel sector. These include plans for the brand’s first net-zero hotel in new Haven Connecticut with advanced insulation and the generation of its own electricity. The company has also introduced a ‘Waitographer’ service in its restaurants, where waiters will get training in mobile photography to allow guests to take high quality photos of their experiences.


  • BrDur Hospitality
  • Hilton
  • Marriott International
  • Radisson Hotels Group
  • Thomas Cook India


This category includes organisations that have expanded their business operations by entering into significant mergers and acquisitions deals within the sector.

The category specifically looks at the acquisitions of whole businesses or stakes rather than asset transactions and deals must have been closed during the research period.

Sun Communities wins the M&A award following its significant acquisitions of both Park Leisure and Park Holidays. The deals give the company a significant stake in the UK’s premium holiday park sector.


Product Launches

The Product Launches category recognises companies that have launched notable new products or services into the market. This can include physical products, software as well as the launch of services and concepts.

We are specifically looking at novelty, including companies launching products into new areas or innovation in the product’s design, manufacture or marketing.

Hyatt wins the Product Launches award this year following several significant brand and hotel launches. These include a new lifestyle brand called Caption, which launched through the opening of a property in Memphis. The company also launched its first Hyatt branded select service hotel in Kyoto Japan


  • Dalata
  • Deutsche Hospitality
  • Hyatt
  • Radisson Hotels Group