Guest services in hospitality, such as hotel room facilities and amenities, should enhance guest experience and improve a hotel’s brand value. The amenities and facilities should be modern, customer-friendly and personalised to meet the needs of guests.
Recommended Buyer's Guides
Finding suppliers of hotel guest services in hospitality and in-room technology solutions
Hotel Management Network has listed leading providers of hotel amenities such as bathroom toiletries and hairdryers, smart digital signage solutions, high-quality display screens, and guest communications solutions, based on its intel, insights, and decades-long experience in the sector.
The list includes providers of hotel amenities, fitness room design services, in-room technology and entertainment solutions, and swimming pool and spa products.
The information contained within the download document is designed for facility managers, housekeeping managers, facilities coordinators, administrative assistants, and guest service officers.
The download contains detailed information on the suppliers and their product lines, alongside contact details to aid your purchasing decision.
Guest amenities and facilities
Hotel operators need to create a memorable experience by offering the best amenities for modern-day travellers. Hotel amenities suppliers provide a range of products for guests such as safe boxes, hairdryers, refrigerators, towels and linens, toiletries, and other housekeeping items.
In-room technology solutions such as telephone and TV, wireless connectivity, USB charger ports, and keyless entry systems are some of the other amenities that hotel operators should offer to guests to remain competitive in the fast-evolving travel and tourism sector.
A hotel’s amenities can also be showcased using digital signages.
Smart digital signage solutions
Smart digital signage solutions can serve various purposes in hotels and enable operators to engage guests in various ways, including:
- Digital signage can complement a hotel’s marketing efforts for promoting events and activities through innovative video content and appealing visuals
- Signage solutions can help in increasing awareness about the amenities of a hotel through high-quality videos and photos, wayfinding maps and digital display menus of restaurants
- Virtual concierge services can be provided through digital kiosks and digital signages to display fitness, spa and business centre operating hours and rules. They can also enable guests to register or book the services
- Visitors to conferences and exhibitions can be engaged with interactive displays
For full details (including contact details) on the leading hotel guest services and companies within this space, download the free Buyer’s Guide below:
Frequently asked questions
-
What are the key guest services that enhance a hotel's brand?
Guest services such as in-room technology, digital signage, high-quality amenities, and personalised communication improve guest satisfaction and strengthen brand loyalty. These services create a memorable experience by providing convenience, modernity, and engagement, allowing hotels to stay competitive.
-
How does in-room technology improve the guest experience?
In-room technology, including wireless connectivity, smart TVs, and keyless entry, offers guests comfort and convenience. Personalisation features allow guests to control their room environment, boosting satisfaction.
-
What amenities should a modern hotel provide?
Modern hotels should provide amenities such as high-quality toiletries, fitness room facilities, USB chargers, and smart devices to enhance guest comfort. Customised solutions, such as room-specific entertainment systems, add value.
-
How can digital signage be used in hotels?
Digital signage helps hotels engage guests through interactive displays, showcasing amenities, wayfinding information, and event promotions. It also supports virtual concierge services, enabling guests to access hotel services easily.
-
What is the role of sustainability in guest services?
Sustainable guest services, like eco-friendly toiletries and energy-efficient room technology, appeal to environmentally conscious travellers. This not only reduces the hotel’s environmental footprint but also attracts guests looking for responsible travel options.
