Hospitality management system provider Cloudbeds has launched Cloudbeds Insights, a reporting and data intelligence tool aimed at large hotel groups and multi-property operators seeking tighter control over their operational data.
The tool is embedded within the existing Cloudbeds platform and uses the same real-time data that underpins daily property operations.
Go deeper with GlobalData
Discover B2B Marketing That Performs
Combine business intelligence and editorial excellence to reach engaged professionals across 36 leading media platforms.
This allows hotel groups to track performance, review changes, and move directly into relevant operational workflows without switching systems or waiting for scheduled data updates.
For hotel groups and management companies with more advanced requirements, a new Data API extends Cloudbeds data into wider technology environments.
Instead of keeping analytics within a single reporting interface, the API lets customers feed operational data into the systems and workflows that support decision-making across the business.
The Data API gives access to information on reservations, guests, rates, occupancy, payments, distribution, channel performance, and property operations.
Hotel companies can synchronise this data with warehouses, analytics platforms, financial tools, and internal applications, combine it with other data sources, and build reporting and analysis tailored to their portfolio.
According to Cloudbeds, integrating the platform, APIs, reporting tools, and hospitality data model into one system provides hotels with a “more direct and reliable connection” to their information.
Cloudbeds co-founder and chief operating officer Richard Castle said: “Hotel groups run on decisions made in the moment. They need live access to their data, the flexibility to use it across the systems that run their business, and the ability to act on it without delay.
“Cloudbeds Insights brings those capabilities together in one connected platform. Because we own the technology and data stack end to end, we can give growing hotel businesses a more reliable foundation for reporting, analytics, and decision-making.”
Alongside the Data API, Cloudbeds Insights includes native reporting features and a Custom Builder within the Cloudbeds platform.
The company added that hotel teams can use prebuilt reports, set up customised dashboard-style views, and share information across the organisation, all drawing on the same real-time data.
