The Oberoi Group, a hotel group based in India, has rolled out enhanced health and safety programme.
The programme is set to be rolled out across all its Oberoi and Trident hotels in India to ensure safety of the guests and its staff amid Covid-19 crisis.
According to a Livemint report, the hotel group has partnered with Bureau Veritas, a certification company, to review the programme.
Additionally, Bureau Veritas will carry out virtual and in-person training sessions to ensure proper implementation of the new protocols across locations.
The Oberoi Group managing director and chief executive Vikram Oberoi was quoted by the publication as saying: “Guests are the centre of everything we do. Therefore, we have put in a detailed safety and sanitisation programme to ensure guests and employee safety.
“While we deal with the pandemic it is equally important to resume business as livelihood of millions is currently at stake.”
The company is also working to minimise contact during operations and increase the frequency of disinfections.
It will focus on cleaning common touch points such as doors, knobs, lifts buttons and railings.
Additionally, Oberoi Group will appoint dedicated hygiene and safety managers at every location to monitor the situation.
All guests before check-in need to undergo temperature checks and submit a self-declaration form confirming their well-being.
The Oberoi Group has 33 hotels in the country.