Californian boutique hotels collection Four Sisters Inns has chosen hotel and guest messaging platform Whistle to enhance its entire guest experience.
Four Sisters Inns’ portfolio comprises of 16 properties including a range of hotels, as well as the Kenwood Inn & Spa, in Sonoma County.
Whistle CEO Christopher Hovanessian said: “Four Sisters Inns hotels are located in the most breath-taking areas of California, from Orange and Los Angeles counties to Monterey, Napa, and Sonoma.
“By using Whistle’s messaging platform, Four Sisters Inns is enhancing their entire guest experience by making it easy to communicate with the hotel staff before and during their stay, all in a contactless fashion.
“Whistle provides staff with an efficient and safe way to manage workflows and ensure guests’ needs are taken care of, quickly and efficiently.”
All of Four Sisters Inns properties will now begin using Whistle for guest communications.
Whistle, which debuted its solution in 2015, is integrated with more than 25 Property Management Systems together with cloud-based hotel management platform, Clock PMS.
Four Sisters Collection president Tamara Mims said: “Whistle has been instrumental in offering our team the ability to stay connected and engaged with our guests, particularly while we are all striving to observe social distancing guidelines.
“Not only is it user-friendly and seamless with our property management system, our guests are experiencing a higher level of service throughout the reservation life cycle. Whistle has been very well received by team members and guests alike.”