Guests at Hilton Homewood Suites properties in the US that don’t have on-site dining options will be able to order from local restaurants and convenience stores on Grubhub via geolocation and QR codes around the property.
This takes them directly to the Grubhub marketplace. Hotel location and courier drop-off instructions will automatically populate at checkout.
Guests who took part in a pilot at select Homewood Suites locations earlier in 2023 reportedly noted higher overall satisfaction with their delivery experience — from the speed of arrival to the packaging of the food and options for delivery, including no-contact service.
Homewood Suites global head Rick Colling commented: “This collaboration offers guests access to local restaurants, helping them feel at home during their stays while exploring local communities through food.”
Grubhub COO Eric Ferguson also commented: “Travel and food go hand-in-hand. We’re excited to work with Hilton to be their go-to meal delivery provider and make it easier for guests to discover new restaurants from the comfort of their room.”
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Homewood Suites by Hilton has more than 500 locations across four countries with a reported 115 further properties in the pipeline.
Hilton is currently in the midst of what Hotel Management Network calls an “extended-stay showdown” with Marriott, as both companies vie for guests who want longer bookings.