Mobile guest engagement platform GuestDriven has teamed-up with Beacon sensors Estimote to deliver iBeacon technology to the hotel industry throughout North America.
Guests who wish to opt for the Beacon push notifications can access the messages from both iOS and Android devices.
GuestDriven CEO Anthony Zebrowski-Rubin said: "The iBeacon technology has been extremely well received by our hotel partners in our global deployment.
"The hotel industry now has the ability to personalise and deliver richer guest experiences with real-time promotions that drive new revenue and engagement, deepen customer loyalty and elevate their brand."
The small, intricately designed sensors, Estimote Beacons can be strategically placed virtually anywhere in a building or the outside grounds.
The beacons broadcast tiny radio signals through that guests can receive various push notifications such as welcoming, promotional and informative messages regarding their hotel stay direct to their mobile phones as they walk through the property.
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By GlobalDataGuestDriven CEO Anthony Zebrowski-Rubin said: "Partnering with Estimote opens new opportunities for our hotel clients to differentiate their brands and create memorable experiences for their guests.
"We plan to announce several new hotel deployments in the coming weeks as we aggressively expand Estimote’s iBeacon technology into more of our clients’ sites throughout North America."
iBeacon technology provides services, including heightened personalised service, recognition for loyalty and repeat business, tailored offerings connected to their profile, educational messages about hotel services and directions to various property locations.
For hotels, the technology provides services including onsite personalisation, connecting guests and hotel for heightened experiences, added value tools to retain customers and build engagement, and open new revenue channel for upselling amenities.
Other services include merchandising of add-ons during guest stay, capturing CRM data to better serve guests and fast and easy installation and maintenance.
Image: Guests opting for the Beacon push notifications can access the messages from iOS, as well as Android devices. Photo: courtesy of PRNewswire.