HILTON

Hilton Worldwide has added digital key to its Hilton HHonors app, which will help guests to bypass the hotel check-in counter and access their rooms directly.

It will also help guests gain access to other areas where keys are required.

Go deeper with GlobalData

Premium Insights

The gold standard of business intelligence.

Find out more

Related Company Profiles

View all

Hilton said that with new age technology, loyalty programme members will get to use their smartphones as their room key to 170,000 rooms across 250 US properties by 2016.

"Through our app, we’re giving HHonors members the ability to better control and personalise their stay with us."

The properties will include the company’s major brands such as Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts and Canopy.

The digital key will provide guests with a convenient and secure way to get into their rooms. HHonors members will be given an option to choose a desired room on their mobile device using digital check-in.

See Also:

The digital key will be made ready on the day of the guest’s arrival.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

A mobile app also provides several benefits, including a customised stay by requesting amenities such as extra pillows, snacks or drinks, and allows guests to select the room they want.

Digital key beta testing has begun at the Hilton Alexandria Old Town in Alexandria and is expected to continue throughout 2015.

Hilton Worldwide digital global head Geraldine Calpin said: "Through our app, we’re giving HHonors members the ability to better control and personalise their stay with us.

"Imagine if an HHonors member is arriving at our hotel after a long trip or running late to a meeting. Digital key can provide our frequent guests the added benefit of going straight to their room without stopping at the front desk."

Image: Hilton introduced Digital Key. Photo: courtesy of Hilton Worldwide 2015.