Shiji Horizon Distribution and Kismet have entered a partnership to support hotels as they adapt to traveller trends that increasingly rely on AI-powered search and booking platforms.
The collaboration brings together Shiji’s live data infrastructure, which handles availability, rates, and inventory. It also incorporates Kismet’s system for translating hotel information into AI-friendly formats and connecting this content directly with AI-based discovery and booking platforms.
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According to initial customer results observed over a 60-day period, the adoption of this integrated technology led to more than doubling direct revenue and showed that AI-influenced channels accounted for 17% of bookings.
The partnership allows hotel brands to prepare their data, including room details, prices, availability, amenities, and other content, in formats suitable for AI search and booking interfaces.
Kismet’s technology enables this structured data to be recognised and processed by AI agents while Shiji Horizon Distribution supplies the accurate real-time updates needed for bookings and inventory management.
This integration also offers connectivity through various protocols, ensuring AI platforms can search, compare, and finalise transactions on behalf of users.
Shiji Horizon Distribution underpins this process with maintained and controlled distribution of hotel information, enabling hotels to keep pricing, branding, and direct guest relationships, whilst lessening the need for outside intermediaries.
Shiji Horizon Distribution Americas and EMEA strategic account management VP Natalie Kimball said: “Shiji provides the trusted, real-time data layer that hotels rely on, and by working with Kismet’s AI capabilities, we are enabling that data to be discovered and acted upon in entirely new ways, supporting hotels in generating more direct revenue, reducing reliance on intermediaries, and capturing demand earlier in the guest journey.”
The combined solution created by Shiji and Kismet supports hotels in managing content and bookings across established and developing AI-powered travel pathways, supporting a consistent presence and direct booking opportunities in these environments.
Recently, RakYim Siam Hotel in Thailand has implemented Shiji’s technology suite, comprising the Daylight PMS, Infrasys POS, and Reviewpro Reputation, to centralise its operations.
