Luxury hospitality operations are becoming increasingly digitised. Credit: MosayMay via Shutterstock.

Luxury Atelier Maison Happiness (LAMH) is leveraging Shiji’s integrated hospitality solutions technology for the luxury hotel industry.

Based in the US and Thailand, LAMH focuses on boosting profitability, enhancing revenue streams, maximising per-room earnings and profits, and improving guest experiences.

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LAMH is now using Shiji’s integrated technology solutions, including its PMS (property management software), POS (point of sale) and guest intelligence platforms.

LAMH Studio also provides services designed to help luxury hotels launch new culinary concepts and experiences with custom designs.

The company is offering hotel owners, investors and management companies advisory and consulting services to boost revenue and profitability per occupied room.

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Its strategy is built around customer feedback, data analysis and strategic actions to identify and fix the main problems that inhibit business growth for hotels.

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LAMH founder Deepak Ohri commented: “This isn’t merely about offering luxury; it’s about crafting a journey that resonates with the guest’s need for exclusivity and fine detail.”

Shiji APAC and Middle East senior vice-president Nikkie Singh added: “We’re blending LAMH’s service with Shiji’s guest-first technology, including our Cloud PMS for the luxury hotel sector, to elevate the guest experience. This partnership reflects our shared dedication to shaping the future of luxury hospitality.”

Shiji has recently announced a wave of collaborations across the hotel industry, with companies including Melco Resorts & Entertainment, Platzl Hotels and Langham Hospitality.  

GlobalData’s travel and tourism intelligence finds that the luxury travel industry has begun prioritising customer experiences rather than material belongings.