Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been recognized as in in-room entertainment industry champion in a recent vendor landscape report published by the Info-Tech Research Group Gaming & Hospitality Research Center (GHRC). Selected as one of only five companies to be awarded the title of champion, HIS with its BeyondTV guestroom content casting and voice control solution earned consistently high scores for its ability to seamlessly cater to guest demands for casting personal content, enhanced convenience and data privacy.

Info-Tech Research Group GHRC Vendor Landscape reports recognize outstanding vendors in the technology marketplace specific to gaming and hospitality. Assessing vendors by the strength of their offering and their strategy for the enterprise, Info-Tech Research Group Vendor Landscapes pay tribute to the contribution of exceptional vendors in a particular category. In analyzing each in-room entertainment platform, Info-Tech Research Group evaluated product features, usability, affordability and architecture to determine the advantages available to both properties and their guests. By also evaluating vendors themselves for viability, strategy, reach and the ability to integrate with third-party systems, the report also provides decision makers with even greater insight into selecting an in-room entertainment solution that is the best fit for their business.

Larry Fretz, Gaming & Hospitality Practice Lead at InfoTech states: “Through our deep industry experience and global GHRC member insights, Guestroom technology is a market that has long forced hotel operators to evolve to keep pace, or exceed, consumer home trends in order to meet guest expectations. The ability to cast content to TVs and control lighting, thermostats and make guest requests are key aspects of the experience.”

BeyondTV was provided with an ‘exemplary’ rating in usability for its ability to provide end-user and administrative interfaces that are intuitive and that offer streamlined workflows. This is partially due to BeyondTV’s cloud-based and centralized content management system. This feature allows properties to efficiently manage each guestroom unit and oversee that security roles, permissions and brand standards are consistently in effect, while also providing guest experience personalization and hotel marketing and promotional capabilities. Also rated positively was BeyondTV’s ability to cast content onto guestroom televisions without the need to input login details. BeyondTV also ensures that guest data integrity is maintained via patented privacy technology that automatically erases all usage information upon check-out, with guests also having the option to manually delete their personal data at any time during their stay. Other BeyondTV strengths noted by the vendor landscape report include BeyondTV’s integration with Alexa, providing guests with the ability to use their voice to control room amenities such as televisions, lighting and thermostats, as well as the ability to make requests for additional services.

“The vendor landscape report by Info-Tech Research Group correctly points out that features such as television casting are becoming mainstream because travelers expect it, as Larry Fretz and his independent team of analysts were able to determine by conducting an in-depth evaluation of today’s guest behaviors and needs,” said Gary Patrick, CEO of Hotel Internet Services.

“We are deeply honored to have been recognized as an industry champion in this field due to our ability to provide guests with the seamless experience that they seek. Fretz and his team further detail how guestroom entertainment technology is a market that is being forced to rapidly evolve to keep pace with consumer home trends, and we are proud to be featured in a report that provides industry decision-makers with the information they need to keep up with the latest trends and ensure complete guest satisfaction.”

As a comprehensive guestroom entertainment platform, BeyondTV is recognized for its ability to provide guests with access to details on available amenities, promotions and services via guestroom television screen or by making an inquiry through Alexa. Further enhancing the potential for increased revenue is BeyondTV’s ability to play video loops showcasing additional offerings or even other properties that belong to a hotel brand. Such footage can be scheduled to play when a guest first enters the room or when the television remains inactive for a preset period of time.